Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PSPREG414A Mapping and Delivery Guide Conduct surveillance
Version 1.0 Issue Date: May 2024
Qualification
-
Unit of Competency
PSPREG414A - Conduct surveillance
Description
This unit describes the performance outcomes, skills and knowledge required to gather information through surveillance operations. Licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
This unit applies to individuals in a range of regulatory work environments who are authorised to conduct surveillance under the enabling legislation. They are required to plan, carry out and complete surveillance operations which may be overt or covert and undertaken under different operational conditions.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Regulatory.
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Plan surveillance
The purpose and outcomes of the surveillance are established in consultation with stakeholders, and authority to conduct surveillance is obtained in accordance with organisational policy and procedures
Location and timeframe are determined in accordance with the purpose and outcomes
Resourcerequirements are determined and arranged in accordance with surveillance plan and budgetary constraints
Requirements for technical specialists are determined and arranged in accordance with organisational procedures
Operation is planned in accordance with organisational guidelines to meet legislative and other requirements and public sector standards
Surveillance plan is prepared detailing key activities, roles, responsibilities, risk management and contingency planning, and takes into account covert nature of the operation and security requirements for those involved
Element: Carry out surveillance
Identities of surveillance subject/s are confirmed and the surveillance operation is conducted in accordance with the surveillance plan
Factors affecting achievement of surveillance outcomes are identified promptly and variations to the surveillance plan are authorised to cater for the unexpected
Alternative plans are implemented in cases where operational integrity is threatened or compromised and a report is provided on the reasons and justification for the decision
Surveillance operation is conducted in accordance with legislation, policy and procedures
Personal conduct and manner is maintained in accordance with code of conduct and organisational requirements
Element: Complete surveillance operation
Surveillance information is obtained and documented in accordance with organisational/client requirements and the surveillance plan
Information and other materials are secured and maintained in accordance with legislative and organisational requirements
Equipment, film and audio are stored in accordance with technical requirements and security procedures
Outcomes are presented in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements
Operational inadequacies in the surveillance process are documented and reported to inform future practice in accordance with organisational requirements
Element: Plan surveillance
The purpose and outcomes of the surveillance are established in consultation with stakeholders, and authority to conduct surveillance is obtained in accordance with organisational policy and procedures
Location and timeframe are determined in accordance with the purpose and outcomes
Resource requirements are determined and arranged in accordance with surveillance plan and budgetary constraints
Requirements for technical specialists are determined and arranged in accordance with organisational procedures
Operation is planned in accordance with organisational guidelines to meet legislative and other requirements and public sector standards
Surveillance plan is prepared detailing key activities, roles, responsibilities, risk management and contingency planning, and takes into account covert nature of the operation and security requirements for those involved
Element: Carry out surveillance
Identities of surveillance subject/s are confirmed and the surveillance operation is conducted in accordance with the surveillance plan
Factors affecting achievement of surveillance outcomes are identified promptly and variations to the surveillance plan are authorised to cater for the unexpected
Alternative plans are implemented in cases where operational integrity is threatened or compromised and a report is provided on the reasons and justification for the decision
Surveillance operation is conducted in accordance with legislation, policy and procedures
Personal conduct and manner is maintained in accordance with code of conduct and organisational requirements
Element: Complete surveillance operation
Surveillance information is obtained and documented in accordance with organisational/client requirements and the surveillance plan
Information and other materials are secured and maintained in accordance with legislative and organisational requirements
Equipment, film and audio are stored in accordance with technical requirements and security procedures
Outcomes are presented in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements
Operational inadequacies in the surveillance process are documented and reported to inform future practice in accordance with organisational requirements
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in conducting surveillance.
This will include evidence of:
Conducting at least three actual or simulated surveillance activities on three separate occasions or for three different situations/contexts.
adhering to legal, ethical and organisational requirements relating to surveillance operations.
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while conducting surveillance, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to resources such as:
applicable legislation, policies and procedures
case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered
surveillance equipment and resources generally found in an operational environment
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This section describes the essential skills and knowledge and their level, required for this unit.
Skill requirements
Look for evidence that confirms skills in:
planning surveillance
undertaking contingency planning
undertaking risk assessment in the context of surveillance
operating technical equipment
using information technology to record information and prepare reports
completing reports using formality of language and structure
exchanging often complex oral information in a form to suit diverse audiences
responding to diversity, including gender and disability
applying public sector legislation such as occupational health and safety and environmental procedures in the context of surveillance
Knowledge requirements
Look for evidence that confirms knowledge and understanding of:
legislation, policies and procedures relating to surveillance
organisational guidelines
international treaties and protocols
cross-jurisdictional protocols
link between surveillance operation, organisational strategic objectives and national strategic objectives
security constraints
public sector legislation and standards
equal employment opportunity, equity and diversity principles
occupational health and safety and environmental considerations to ensure the safety of self and others
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Purpose of surveillance may include
security
fraud control
information
intelligence
evidence gathering
a particular target
Surveillance outcomes may include
deterrence
improved security
prosecution
Surveillance may be:
overt
covert
under different operational conditions
under different operational methods
Stakeholders may include
other agencies as clients
other agencies as interested parties
management
security staff
fraud control officers
whistleblower/s
Resources may include:
personnel
transport
photographic equipment
sound recording equipment
video recorders
scanners
computers
short-wave equipment
satellite
radar
night vision equipment
infrared equipment
tracking equipment
communication equipment
counter surveillance equipment
Technical specialists may include:
photographers
forensic experts
government security experts
specialist investigators
agency officers
Legislative and other requirements may include:
organisational policy, procedures and protocols
international treaties and protocols
cross-jurisdictional protocols
organisational strategic objectives
national strategic objectives
privacy legislation
freedom of information legislation
occupational health and safety legislation
environment legislation
government security legislation
Public sector standards may include:
fraud investigation standards
protective security standards
public sector code/s of conduct
Surveillance information may include:
written
oral
electronic
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
The purpose and outcomes of the surveillance are established in consultation with stakeholders, and authority to conduct surveillance is obtained in accordance with organisational policy and procedures
Location and timeframe are determined in accordance with the purpose and outcomes
Resourcerequirements are determined and arranged in accordance with surveillance plan and budgetary constraints
Requirements for technical specialists are determined and arranged in accordance with organisational procedures
Operation is planned in accordance with organisational guidelines to meet legislative and other requirements and public sector standards
Surveillance plan is prepared detailing key activities, roles, responsibilities, risk management and contingency planning, and takes into account covert nature of the operation and security requirements for those involved
Identities of surveillance subject/s are confirmed and the surveillance operation is conducted in accordance with the surveillance plan
Factors affecting achievement of surveillance outcomes are identified promptly and variations to the surveillance plan are authorised to cater for the unexpected
Alternative plans are implemented in cases where operational integrity is threatened or compromised and a report is provided on the reasons and justification for the decision
Surveillance operation is conducted in accordance with legislation, policy and procedures
Personal conduct and manner is maintained in accordance with code of conduct and organisational requirements
Surveillance information is obtained and documented in accordance with organisational/client requirements and the surveillance plan
Information and other materials are secured and maintained in accordance with legislative and organisational requirements
Equipment, film and audio are stored in accordance with technical requirements and security procedures
Outcomes are presented in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements
Operational inadequacies in the surveillance process are documented and reported to inform future practice in accordance with organisational requirements
The purpose and outcomes of the surveillance are established in consultation with stakeholders, and authority to conduct surveillance is obtained in accordance with organisational policy and procedures
Location and timeframe are determined in accordance with the purpose and outcomes
Resource requirements are determined and arranged in accordance with surveillance plan and budgetary constraints
Requirements for technical specialists are determined and arranged in accordance with organisational procedures
Operation is planned in accordance with organisational guidelines to meet legislative and other requirements and public sector standards
Surveillance plan is prepared detailing key activities, roles, responsibilities, risk management and contingency planning, and takes into account covert nature of the operation and security requirements for those involved
Identities of surveillance subject/s are confirmed and the surveillance operation is conducted in accordance with the surveillance plan
Factors affecting achievement of surveillance outcomes are identified promptly and variations to the surveillance plan are authorised to cater for the unexpected
Alternative plans are implemented in cases where operational integrity is threatened or compromised and a report is provided on the reasons and justification for the decision
Surveillance operation is conducted in accordance with legislation, policy and procedures
Personal conduct and manner is maintained in accordance with code of conduct and organisational requirements
Surveillance information is obtained and documented in accordance with organisational/client requirements and the surveillance plan
Information and other materials are secured and maintained in accordance with legislative and organisational requirements
Equipment, film and audio are stored in accordance with technical requirements and security procedures
Outcomes are presented in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements
Operational inadequacies in the surveillance process are documented and reported to inform future practice in accordance with organisational requirements
Forms
Assessment Cover Sheet
PSPREG414A - Conduct surveillance
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PSPREG414A - Conduct surveillance
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent